Customer reviews of Ataris Cars
At Ataris Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 354 customer reviews
Polite, courteous staff.
By Wendy G on 08 May 2017 | Verified purchase
Very good customer service from polite, courteous staff. We were given a very fair price for our part exchange on a lovely Hyundai i30. Having looked at cars from various dealers over the previous weeks we were pleased to finally find a car we could do a deal on. Only time will tell if we bought a good car but up to now it drives like a new model - with just a little squeak from the rear passenger side break (hopefully this will sort itself out as the brakes wear in). If we have any criticism, and it is a minor one, the car could have been cleaned before we drove it away.
An honest and trustworthy company
By Simon S on 07 May 2017 | Verified purchase
Ataris cars were very helpful over the telephone and happy to describe the vehicle accurately as I was going to travel some distance to come and see the car. Upon arrival I was given the car key and as much time as I wanted to inspect the vehicle on my own. I was also permitted to undertake a test drive on my own and I am happy to report that the car was exactly as described. Negotiations regarding price were fair and friendly and I was able to offer my current vehicle in part exchange; something we had not previously discussed. Again the price offered for this was fair to both parties. Much assistance was provided in organising road tax, drive away insurance and the warranty provided by Ataris was upgraded at no extra cost to myself. However, I do not believe the car required a warranty as aside from the wheel alignment being slightly out I have discovered no issues since my purchase a few thousand miles ago; I deliberately waited a while before writing this review.
Refreshingly good experience
By Jon H on 19 April 2017 | Verified purchase
I bought a Mondeo from Ataris Cars on Good Friday. The cars they have all seem good quality and the whole experience was very relaxed and friendly. We had plenty of time to look over the car ourselves and drive it with no pressure, but then good one to one service to discuss the car. Adam was great, very friendly and professional. He delivered the car himself within a couple of hours, 30 miles away and despite the bank holiday. Thanks again Adam and the guys.
Professional and helpful
By Rachel V on 10 April 2017 | Verified purchase
Would not hesitate to go back. No hard sell, honest and helpful and gave me first look at a car they knew I was looking for.
Really nice fella, made you feel at ease
By Carl W on 04 April 2017 | Verified purchase
Bought a 2010 Ford Focus 1.8 from Adam, and were a little apprehensive as not bought a car in 12 years. Really nice fella, made you feel at ease and no pressure applied to make a quick sale. He let us have a test drive unaccompanied and even let us walk away and return days later in the week once had decided. All cars were in good condition, bodywork on all vehicles were generally very good. Very clean inside & out and well presented. A little disappointed with the offer/ price he made in p/x without looking at it however overall we feel we have a bargain!! A great family car at value for money but with plenty of umph!! Definitely will go back and probably sooner!!
By Lewis P on 03 April 2017 | Verified purchase
The customer service was great and they respected that we were the first customers that arrived and gave us the first refusal.
Fantastic experience for buying a car !!
By Anne-Marie R on 30 March 2017 | Verified purchase
Would like to say a big thank you to Adam and all at Ataris Cars. Adam was so nice and helpful and made the whole process seem so easy!! I was looking for a new car yesterday at 12pm and by 6.30pm I was the proud owner of my new Ford Focus !! Adam was helpful . and clear with information and with any questions I asked. Would recommend Adam and Ataris Cars, very friendly and professional. Would always use these guys again!! Oh and we found the code for the car in the glove box as you said. Thanks again Adam Anne-Marie and Daz
liz , buyer of our 1st car
By Liz T on 28 March 2017 | Verified purchase
from start to finish Adam one of the managers was fantastic , I would recommend this garage 100%, lovely family ,
Very friendly and helpful
By Gillian H on 18 March 2017 | Verified purchase
By far the best of the numerous dealers I visited this week. The cars were fairly priced, and in fantastic shape. Adam and Alex were so helpful, no hard sell whatsoever. Listening to what I wanted, and helping me through the process when I made decision. I am now the proud owner of a lovely ford focus which I fell in love with immediately. Thank you so much, would recommend to anyone (especially fellow ladies with not much clue about cars)
A FAB CAR ¿¿¿
By Mark B on 17 March 2017 | Verified purchase
JUST WANT TO SAY A BIG MASSIVE THANK YOU TO ADAM FROM ATARIS CARS ¿¿¿¿ RECENTLY BOUGHT A VAUXHALL ASTRA SRI XP FROM HIM AND I HAVE TO SAY IT'S ONE OF THE BEST CARS IVE BOUGHT ¿¿¿ I LIVE QUITE A DISTANCE AWAY IN GLOUCESTER AND WAS ABIT UNSURE ABOUT TRAVELLING SO FAR TO BUY A CAR ¿ I HAD A VERY LENGHTY CONVERSATION WITH ADAM, QUIZZED HIM TO DEATH ABOUT THE CAR AND I HAVE TO SAY HE ANSWERED ALL THE QUESTIONS CORRECTLY WITH FLYING COLOURS ¿¿¿ HE MADE ME FEEL VERY AT EASE AND REASSURED ABOUT THE CAR AND FELT CONFIDENT TO PUT A DEPOSIT DOWN ON IT ¿¿ I TRAVELLED UP A FEW DAYS LATER ON A SUNDAY TO PURCHASE THE CAR AND WAS VERY IMPRESSED WITH THE ATARIS ESTABLISHMENT WHEN DRIVING UP TO IT¿¿ ON MEETING ADAM FOR THE FIRST TIME YOU GET A FEELING THAT HES BEEN A MATE OF YOURS AND THAT YOUVE KNOWN HIM FOR MOST OF YOUR LIFE ¿¿¿ SPENT WELL OVER 2 HRS CHATTING WITH HIM AND HAVING A LAUGH OF JUST ABOUT EVERYTHING ¿ ONCE AGAIN, THANK YOU ADAM FOR A GREAT DAY OUT! ¿ A TRUE GENT ¿¿
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